Using Help 

Using Help is easy. Select from the menu on the left for detailed instructions on using each feature. 

Trip Planning, Schedules, and Next Bus  may contain terminology, references or phrases that some people may find difficult to understand. Below you will find a  Reference Guide  for these instances to help you better understand the results obtained through these features. 

If you find you are still having problems and the Help Files are unable to assist you, please contact Customer Information at 513-632-7575 to speak with an agent. 

Reference Guide 
Stop location in relation to the intersection in the direction of travel: 
NS = near side 
FS = far side 
Direction abbreviations: 
NB = Northbound
SB = Southbound 
WB = Westbound 
EB = Eastbound 


Send your comments and suggestions to  customerservice@go-metro.com. We regularly record and review customer feedback, however we are not able to respond to each individual submission.